CRM specialist Salesforce has issued a comprehensive report showing that online shopping increased 8% year-on-year during the holidays. According to IDEX Online, digital revenue worldwide totaled $723 billion.   Salesforce combined the activities of “hundreds of millions of global shoppers in over 30 countries” to produce the following insights: First, digital traffic grew 13% over … Continue reading SALESFORCE: ONLINE SHOPPING UP 8% IN 2019 HOLIDAY SEASON