The World Jewellery Confederation (CIBJO) has released “the first of its commissions’ Special Reports”, IDEX Online reports. The report, published ahead of the 2017 CIBJO Congress in Bangkok (which starts November 5), focuses on human resource management in the jewelry business.
Jonathan Kendall, Head of CIBJO Marketing & Education Commission, plans to release a guide during the conference called “Our Greatest Asset”. The guide will provide “valuable HR management information, as well as tools, forms and templates” about “what creates motivated and contributing employees, how do reward and recognition programs raise employee motivation, and how to retain top quality staff”.
Kendall wrote: “The honest truth is we don’t spend enough time on our greatest asset, our people. But it is almost certainly where we should be expending a major portion of our attention. Good decisions will spell success, but bad decisions about people can have far-reaching and negative consequences”.
